Privacy Policy
Last updated: September 9, 2026
At Primo PCB Technology Co., Ltd. ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website primopcb.com (the "Site") and use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or request quotes
- Subscribe to our newsletter
- Communicate with us via email or other means
- Create an account (if applicable)
This information may include:
- Name, company name, job title
- Email address, phone number, mailing address
- Project details and technical specifications
- Payment information (processed securely through third-party providers)
1.2 Automatically Collected Information
When you visit our Site, we may automatically collect:
- IP address and geographic location
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website addresses
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze Site usage, and deliver personalized content. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide Services: Process orders, provide quotes, and deliver PCB manufacturing services
- Communication: Respond to inquiries, send project updates, and provide customer support
- Improvement: Analyze Site usage to improve our services and user experience
- Marketing: Send promotional materials (with your consent where required)
- Legal Compliance: Comply with legal obligations and protect our rights
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal information based on:
- Consent: When you have given explicit consent for specific purposes
- Contract: To fulfill our contractual obligations to you
- Legitimate Interests: For our legitimate business interests, provided they don't override your rights
- Legal Obligations: To comply with applicable laws and regulations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist in operating our Site and providing services (e.g., payment processors, shipping companies)
- Business Partners: With your consent, for joint service offerings
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project-related data is typically retained for 7 years for warranty and support purposes.
6. Your Data Protection Rights
Depending on your location, you may have the following rights:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate information
- Erasure: Request deletion of your personal data
- Restriction: Request limitation of processing
- Data Portability: Request transfer of your data to another party
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise these rights, please contact us at sales@primopcb.com.
7. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including China where our facilities are located. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
9. Children's Privacy
Our Site and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
- Email: sales@primopcb.com
- Phone: +86 158 2080 4231
- Address: Primo PCB Technology Co., Ltd., Building A, High-Tech Industrial Park, Songshan Lake District, Dongguan, Guangdong Province, China 523808
13. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information. Contact us to exercise these rights.